Posts Tagged ‘online sales’

Laser Etched Monument Maintenance

Posted: June 10, 2016 in Granite, Headstone Maintenence, Help, How To, Laser Etching, Memorial Monument, Memorial Monument Inforamtion, MIke's Laser Etching, Monument Care, Online Purchasing, Sartin Memorials, Traditional Monument, Uncategorized
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Polish 2 front and back

As with anything which is sitting out in the weather, it is important to remember to maintain your Laser Etched Memorial Monument. This is an extremely easy thing to do and we recommend that you complete maintenance at least once or twice a year.  It is a very fast and easy process and will only require the following:

-A bottle of Windex

-Several soft cloths (we recommend white washcloths)

-A tube of WHITE Oil-Based Block Printing Ink (*See Below For Ordering Details)

-A razor blade if necessary

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Here at Mike’s Laser Etching, we use Speedball Oil-Based Block Printing Ink as our highlight. It is very important that you be sure that you purchase pure white ink. If you choose to purchase the Speedball brand, the color number you should order is 3553. You can order a tube of Speedball by clicking on the below link:

https://sartinmemorialsblog.com/2014/06/18/order-your-laser-etching-highlight-online/

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elbow-grease (2)

The first step to the 6-12 month maintenance process is to clean the monument with Windex. Liberally spray the Windex over the entire polished area of your monument. Wipe clean using circular motions and don’t be afraid to apply pressure if necessary to clear the polished area of all dirt and debris. If you find that there is tree sap or something else which is not coming off of the monument, carefully use the razor blade to scrape of the substance. Although you do need to be careful not to cut yourself, the razor blade, if used correctly, will not damage the granite.

Once you are sure the monument is free of dirt and grass, it is time to refresh your highlight. First, place several small dots of the ink on the area of the laser etching. You will notice that a little goes a long way when it comes to the highlight. For a 24″ x 12″ Flush Marker with a full laser etched scene, it will take no more than a nickel size dot of ink to cover the full laser etching.

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Once you have the ink on the stone, use your cloth to begin rubbing the highlight into the etched areas in small circular motions. You will immediately see a difference in the brightness of your laser etching. Once all of the laser etchings have been covered, use the cloth to wipe the excess ink off.  After you have removed all of the excess, throw away the cloth. DO NOT ATTEMPT TO WASH THE INK OUT OF THE WASHCLOTHS.

So long as you follow these instructions and consistently maintain your monument, you will be able to enjoy the laser etched monument for years and years to come. Generations through the years will be able to appreciate the beautiful and unique monument you designed for your loved one(s) and that is our goal here at Mike’s Laser Etching/Sartin Memorials.

If you are interested in learning more about our custom laser etched monuments and tiles, call us today at 877-836-0332 or email our sales team at sara@mikeslaseretching.com.

 

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Typically, when you think of purchasing a monument for your loved one, I’m sure you would picture making an appointment and driving to a local sales lot. Traditionally, this is how most monument dealers present their products to a client. While Mike’s Laser Etching/Sartin Memorials does still offer this type of monument sales, we also offer two other sales options which have not only allowed us to work with clients from all over the United States, including as far away as Hawaii and Alaska, but have also allowed us to work with clients who prefer not to or unable to come in person to a sales lot. It is our goal here at Mike’s Laser Etching/Sartin Memorials to ensure that our clients are able to purchase and design a unique and beautiful monument for their loved one, while understanding that this is one of the most difficult purchases they have ever had to make.

IN HOME APPOINTMENT

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Contact 877-603-8484 (Mary B) or 877-836-0332 (Sara Jordan) or to schedule an in home appointment. We can travel a reasonable distance and have staff who live in Maryland, Pennsylvania and Delaware, all who are able to travel for an in home appointment. We have found that these types of appointments help with those who are home bound and are not comfortable working via email to create and purchase a monument. We are able to create previews, draw up contracts and take payments, all from the comfort of your own home.

ONLINE SALES

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Email our sales staff at info@mlestones.com or give us a call at 877-836-0332 to start your online monument purchase. Our sales staff, most of whom are also certified graphic artists, will work with you over the phone and via email to create and purchase a unique and beautiful monument. In today’s society, you can purchase just about anything online. But, most people don’t know that you can also purchase a monument for your loved one online as well. We can work via the telephone and internet with clients who are both local and non-local. We typically determine whether or not the cemetery in which the stone will be installed is within travel distance for our setting crew on the first phone call or email. If our setting crew can install the monument, we will include the cost of this installation in the price quote. If the cemetery or a local monument company needs to do the monument installation, although we do often assist with any applications or information the cemetery requires, the cost of installation would not be included in the total sales price. We have found that people from all over the country prefer to work with us for several different reasons, the most important being that we are customer satisfaction oriented, as well as offering some of the lowest prices in the United States. Purchasing a monument online is simple. If you can purchase clothing online, there is no reason you can’t purchase your monument online as well!

Call us today at 877-836-0332 to schedule your appointment to meet a member of our sales staff at one of our 5 local display lots. Our local monument displays and sales offices are located in areas which make us easily accessible to any clients who live in Maryland, Delaware, Pennsylvania and even New Jersey. We schedule appointments 7 days a week and can meet you anytime of the day that is best for you.

Sartin Memorials Locations

DELAWARE:

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Main Office/Display: Located at 4376 Kirkwood Saint Georges Rd in Bear, DE , next door to Saint Georges Cemetery. This is where the designing, laser etching, and sandblasting happens! Our largest display of cemetery memorial sales in DE is located in Saint Georges, showcasing over 400 headstones
in over 15 different granite varieties. Although this location is staffed 6 days a week, to ensure a member of our staff will be available to assist you, please call Mike at 877-603-8484 or email us anytime atmikeslaser@comcast.net to set up an appointment. View satellite imagery of this location by visiting the following URL: http://www.wikimapia.org/10301526/Tyson-F-Sartin-Inc-and-Sartin-Memorials

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Middletown Display: Located at 4843 Summit Bridge Road, Middletown, DE on Rt 301 in front of
Lan-Chester Sheds & next to Mr. Mulch. A convenient location for Southern Delaware’s Residents, this
33 monuments display offers a small sample of our products at our additional Delaware Headstone
Sales lot. Please call Mike at 877-603-8484 or email mikeslaser@comcast.net to set up an appointment for this location.

MARLYAND:

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Elkton Sales Office/Display: Located at 792 West Pulaski Hwy in Elkton, MD next to the Rt. 40
Flea Market. Our Elkton location is a convenient place for Maryland Residence looking for a Maryland Monument Dealer. This location offers a display of over 100 monuments and an office to meet with
our sales staff. NEW HOURS: Monday – Friday 10 am to 6pm and Saturday & Sunday 9am to 3pm.
Evening & weekend appointments are welcome! Please call Sarah at 302-419-0065 or emailsarah@sartinmemorials.com to set up an appointment for this location.

View Sartin Memorials of Elkton’s Google Place Page at the following URL:http://maps.google.com/maps/place?hl=en&georestrict=input_srcid:8b4b44082cc681b3

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Chestertown Sales Office/Display: Located at the corner of MD 213 and Fey Rd. in Kingstown, MD. This location offers a display of over 50 monuments. Please call Sarah at 302-419-0065 or emailsarah@sartinmemorials.com to set up an appointment for this location.

PENNSYLVANNIA:

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Avondale Sales Office/Indoor Display: Located on the corner of Rt.41 and Ellicott Rd. This location offers a display of over 100 monuments and an office to meet with our sales staff. Please call Mike at 610-268-2358 or email pasales@sartinmemorials.com to set up an appointment for this location.

View Sartin Memorials of Avondale’s Google Place Page at the following URL:http://maps.google.com/maps/place?q=cemetery+memorials&hl=en&cid=16584215520856867338

Question of the Week!

Posted: July 16, 2013 in Uncategorized
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Mike’s Laser Etching has decided to do a weekly post for our readers. Each week, the staff here at Mike’s Laser Etching will be choosing a frequently asked question to answer for you. This week, our question is:

“Is it okay to pick out, design and purchase your own monument?”

This is a question that we get a lot. Up until recently, even speaking about a monument, (aka tombstone, memorial, gravestone, grave marker, etc) was taboo. Anything to do with death was never really discussed because it was such an uncomfortable topic. Thankfully, the newer generations have come to realize that even if you never discuss death, it is inevitable for everyone. Not only does this mean that people are purchasing life insurance and creating wills, it has also caused an increase in the number of people who are pre-purchasing their burial plots as well as their monuments. If you were to ask anyone who works in the funeral and monument business if they have pre-planned all of their arrangements, they will more than likely tell you that they have. There are several reasons for this.

If you have ever lost a loved one, and then had a large family, of which each individual had their own opinions about how things should happen, then you will understand the first major reason why we prefer to arrange everything ourselves. If every family member believes that things should be done their way, this can cause huge falling outs during a time when the family should be coming together to support each other and grieve for their lost loved one. I have seen families become so angry with one another, that they have ended up going to court to decide what should be done. After witnessing this, I recommend that everyone make it known exactly what you want when you pass. If possible, purchase and design your own monument. So long as your burial plot has been purchased, the monument you design can be placed on the plot long before you pass away. If you can save your family from the inevitable arguing designing a monument causes, why not just take care of it yourself?

Have you ever gone to visit a burial site of a close friend or loved one and when you saw the monument the family chose and designed, you knew that your friend or loved one would NEVER have chosen it themselves? This is something that I have seen more often then you might think. In one case, a 42 year old woman passed away and her parents designed her monument. Although her children hated it and insisted that their mother would have hated the design, since they were underage, there was nothing they could do about it. The children waited until their grandparents passed away, removed the original monument and replaced it with one they had designed to reflect the person their mother really was. Had their mother purchased and designed the monument herself, it would have not only prevented the tension between her children and parents, but it would have saved them from essentially paying double by purchasing two monuments.

If you have ever purchased a monument, you will know that it is not like picking out what to have for lunch. Instead, it is more like purchasing a car. Purchasing a monument on top of paying for a funeral can cause severe financial strain on family members. Even if you have life insurance, the amount they receive may only be enough to cover the funeral expenses. For many people, purchasing and installing a monument at the burial site is urgent because they not only feel it is disrespectful for visitors to be unable to find the person they love, but the thought of their loved one being in an “unmarked grave” is extremely unnerving. In the rush to get a monument installed, they can end up regretting the monument they chose because they did not think about it long enough, rather than taking the time to save the money to purchase the monument, they may wipe out their savings, not knowing if there will be an emergency before they can replenish the funds or they could even end up paying much more then a monument is worth by purchasing a monument off of the first dealer they find without researching the prices of other dealers. By pre-purchasing and designing your own monument, you are relieving your family of the extra stress that would be put on them if you had not. Rather than passing on the added stress of making these decisions, you are ensuring that they will be able to grieve for you long before anything ever happens.

When I tell people that, at 27, I have already designed my own monument, more often then not, they look at me like I am crazy. However, after I have explained why I have done so, most of them tell me that they are going to go home and begin researching so that they can do the same. There is nothing wrong with planning for death. There is not a single person alive who can avoid eventually passing away. So, why not plan for it to ensure that everything goes the way you would like it?

Please keep in mind that the date of passing CAN be added to the monument AFTER it has been installed. So, it is not necessary to wait for the person or people the monument is for to have passed in order to design the monument!

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To browse through a large variety of monuments, visit our website at: http://www.mikeslaseretching.com/index.html. In addition to the monuments shown, we can also order custom monuments. To view some of our custom monuments, visit the Custom Monuments page at: http://www.mikeslaseretching.com/custom_orders.html. We can design a monument off of any image or design you provide. If you have an idea of what you would like for your custom monument, but do not have a drawing, please let us know as we have an artist who can create a custom design for your review.

Once you have chosen the monument you would like, forward your information (including your name as you would like it to appear on the monument, your date of birth, any images or designs you would like included, the shape and size of any porcelain portraits you would like included in the design along with the image to be used and any designs or information you would like included on the back of the monument) to us and we will create a free preview for your review. The preview will allow you to see what the exact layout will be on the finished monument.

We look forward to working with you soon!