Posts Tagged ‘delaware monument dealers’

Laser Etched Monument Maintenance

Posted: June 10, 2016 in Granite, Headstone Maintenence, Help, How To, Laser Etching, Memorial Monument, Memorial Monument Inforamtion, MIke's Laser Etching, Monument Care, Online Purchasing, Sartin Memorials, Traditional Monument, Uncategorized
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Polish 2 front and back

As with anything which is sitting out in the weather, it is important to remember to maintain your Laser Etched Memorial Monument. This is an extremely easy thing to do and we recommend that you complete maintenance at least once or twice a year.  It is a very fast and easy process and will only require the following:

-A bottle of Windex

-Several soft cloths (we recommend white washcloths)

-A tube of WHITE Oil-Based Block Printing Ink (*See Below For Ordering Details)

-A razor blade if necessary

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Here at Mike’s Laser Etching, we use Speedball Oil-Based Block Printing Ink as our highlight. It is very important that you be sure that you purchase pure white ink. If you choose to purchase the Speedball brand, the color number you should order is 3553. You can order a tube of Speedball by clicking on the below link:

https://sartinmemorialsblog.com/2014/06/18/order-your-laser-etching-highlight-online/

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The first step to the 6-12 month maintenance process is to clean the monument with Windex. Liberally spray the Windex over the entire polished area of your monument. Wipe clean using circular motions and don’t be afraid to apply pressure if necessary to clear the polished area of all dirt and debris. If you find that there is tree sap or something else which is not coming off of the monument, carefully use the razor blade to scrape of the substance. Although you do need to be careful not to cut yourself, the razor blade, if used correctly, will not damage the granite.

Once you are sure the monument is free of dirt and grass, it is time to refresh your highlight. First, place several small dots of the ink on the area of the laser etching. You will notice that a little goes a long way when it comes to the highlight. For a 24″ x 12″ Flush Marker with a full laser etched scene, it will take no more than a nickel size dot of ink to cover the full laser etching.

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Once you have the ink on the stone, use your cloth to begin rubbing the highlight into the etched areas in small circular motions. You will immediately see a difference in the brightness of your laser etching. Once all of the laser etchings have been covered, use the cloth to wipe the excess ink off.  After you have removed all of the excess, throw away the cloth. DO NOT ATTEMPT TO WASH THE INK OUT OF THE WASHCLOTHS.

So long as you follow these instructions and consistently maintain your monument, you will be able to enjoy the laser etched monument for years and years to come. Generations through the years will be able to appreciate the beautiful and unique monument you designed for your loved one(s) and that is our goal here at Mike’s Laser Etching/Sartin Memorials.

If you are interested in learning more about our custom laser etched monuments and tiles, call us today at 877-836-0332 or email our sales team at sara@mikeslaseretching.com.

 

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Why does Mike’s Laser Etching & Sartin Memorials employ Graphic Artists, but other monument companies do not?

If you have worked with several different monument companies in an attempt to find the monument you want, at the price you are willing to pay, you may have noticed that Mike’s Laser Etching & Sartin Memorials does things a little differently when it comes to the design aspect of the monuments. Typically, when you contact a monument dealer, whether online or at an office local to you, you will speak with an owner or a sales representative. They will ask you to provide the details of the desired monument and will use these details to create what we call a “preview” of what the final product will look like. Some companies simply provide a hand drawn sketch, while others may provide a digital preview, which has been created on a computer.

When he first became the owner of Mike’s Laser Etching & Sartin Memorials, Mike Walter would provide his clients with a hand drawn sketch of the monument. This process worked well enough and allowed him to confirm with the client that the placement and spelling on the final monument were correct. However, as the years went by and he began to invest in more advanced systems, he found that the hand drawn sketches were no longer allowing the client to see what the company was now capable of creating. With thousands upon thousands of laser etched designs, drawing a rough sketch just didn’t work. Not only that, but it was around this time that he also began to offer his monuments to clients who were out of state. A hand drawn sketch was just not possible with these clients.

Initially, when Mike began to search for a Graphic Artist, it was his intent to have them create a digital preview of the monument, using the information provided by the client. Although most monument dealers cannot justify hiring a Graphic Artist and paying their salary, Mike knew that it would be worth it in the long run. When Mike hired Heather, her job was to simply create the preview for the clients, making any changes necessary. This not only allowed for a much more accurate preview of the final monument design, it also allowed clients to easily share the design with their friends and family. This is what Mike had hoped for when he hired a Graphic Artist. However, once Heather began working with Mike, she took the design aspect to a whole new level, much more than Mike had ever thought possible.

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An example of a preview.

Today, Heather is the Senior Graphic Artist at Mike’s Laser Etching and there are currently two other Graphic Artists employed as well.  Not only do the Graphic Artist’s create the monument previews for clients, they also offer custom designed monuments and custom laser etched designs with the purchase of a monument. Because Mike works with granite wholesalers overseas, he is able to take a digital monument design-made the exact size, shape and color specified by the client- and forward it the wholesaler to be created. Although these custom monuments may take longer to be completed than a monument that is currently in stock, the cost does not increase. All of the monuments offered by Mike’s Laser Etching & Sartin Memorials are shipped to the main office in Delaware directly from the granite wholesaler. This essentially “cuts out the middle man”, allowing a lower overhead, which in turn allows us to offer a lower price to our clients. This is the same for both in stock monuments and custom ordered monuments.

If a client contacts us and would like a custom design on their monument, there is no additional cost. This is completely due to the fact that we have Graphic Artists on staff. Typically when ordering from a monument dealer, if a client would like a custom design, the monument dealer must contact an outside company to have the design created. Therefore, the client would then have to pay for the creation of the design. This is not necessary at Mike’s Laser Etching & Sartin Memorials. Whether the client is purchasing a standard flush marker (24″ x 12″) or a large upright monument, the design is typically included in the purchase price of the monument. We have had clients request a large variety of custom designs, which our Graphic Artists have not only created, but have enjoyed creating, as Graphic Design is their passion. Whether it is creating an entire landscape scene, using only a few specific details, or taking a photograph of a person and placing them somewhere completely different, doing something they were not originally doing, we can do it all. If you can imagine it, Mike’s Laser Etching & Sartin Memorials can create it!

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An example of our Preview Approval Form, which must be signed by the client prior to the laser etching or sandblasting of the monument.

Here at Mike’s Laser Etching & Sartin Memorials, we take pride in offering our clients unique, beautiful, high quality memorials for their loved ones, at affordable prices. We know that our clients are grieving and we do everything in our power to make the process of creating a memorial as easy as possible. We take pride in our products and work diligently to ensure that every client is 100% satisfied with not only their monument, but with the service they received from us as well. 

YOU ARE OUR PRIORITY!

Visit our website http://www.mikeslaseretching.com to browse our inventory, see examples of our custom orders and to learn more about the laser etching and sandblasting processes. Give us a call at 877-836-0332 or send us an email at info@mlestones.com to get started today!

Our monuments come with a guarantee that they will be installed into the cemetery in perfect condition*. We were contacted by Ms. Carroll regarding her son Sean’s monument, as there were scratches on the stone at the time of installation. Although our Setting Crew works diligently to ensure all monuments are handled with the up most care, there may from time to time be circumstances which are beyond their control in which something is missed. In these cases, we uphold our commitment to customer satisfaction by replacing the damaged monument.

Unfortunately, that was the case with Ms. Carroll’s monument. The moment Heather & Sara were notified of the issue, we took action to get it corrected as soon as possible. After determining that it would be more prudent to replace the monument, rather than attempt to repair the scratches, we immediately placed a marker, identical to the original one purchased, in line to be sandblasted and etched (Ms. Carroll’s monument design used a combination of both methods).

The replacement monument is below:

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After a monument is shipped out (for online sales) or installed (for local sales), we always ask our clients to give us a call to let us know what they think of the completed monument. No matter how many previews and pictures you have seen of your completed monument, there is nothing quite like seeing it in person. The staff of Mike’s Laser Etching want to ensure that your loved one is honored with a beautiful, unique and flawless monument.

*Please Note: This does not apply to monuments purchased at a discounted price due to damage. When purchasing a monument from our clearance section, please be sure to review the listed damage to ensure you will be satisfied with the completed monument.  All clearance items are purchased as is. Any damage existing at the time of purchase does not qualify the monument for replacement or repair. If you are purchasing the clearance item without viewing it in person, we will be happy to forward pictures of all angles of the stone, pointing out all of the damage.

Question of the Week: What Color Granite Should I Choose For My Monument?

Posted: August 13, 2013 in Uncategorized
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What Color Granite Should I Choose For My Monument??

If you have researched granite monuments at all online, you will know by now that there is a huge variety of granite colors. It is important to remember that granite is a product of nature. It is not possible to guarantee that all color markings, nor that every characteristic of the pieces will be uniformly present in every piece of granite, even of similar type and variety. Granite is available in colors ranging from the whitest white to the blackest black, and every color in between. To see some of the most commonly ordered monument colors, visit our website at: http://www.mikeslaseretching.com/granite_colors.html.

One of the most important things to ask yourself when deciding upon which color granite you should order your monument in is: Do I want sandblast or laser etch my design?

The reason this is the most important thing to consider is because not every color can be laser etched and not every design can be sandblasted. If you do not know the difference between sandblasting and laser etching, please refer to our previous blog here: https://mikeslaseretchingsartinmemorials.wordpress.com/2013/07/30/question-of-the-week-what-is-the-difference-between-laser-etching-sandblasting/.

Basically, if you want a design that is extremely detailed, such as a picture of a person or an object, you would need to go with a color of granite which can be laser etched. For images with the most detail, such as a picture of a person, the darkest black granite would need to be used. Therefore, you would need to go with Jet Black or India Black. These two colors of granite have the least amount of color variations throughout the stone, as they are typically one uniform color: the darkest black. 

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When you begin to get into lighter black granite, such as Midnight Black and Frosty Black, the color variations begin to become more frequent and much larger, as you can see from the images below. If an image of a person’s face were to be etched upon a piece of Midnight or Frosty Black granite, these color variations would cause the image to start becoming blurry. Instead of the sharp, clear image you see in the Jet and India Black, it is difficult to make out the small details on these colors of black granite. Although not recommended, it is possible to etch detailed images on Midnight and Frosty Black granite. Prior to doing so, it is important that our clients understand that the image may not be as clear as it would on the Jet or India Black. Images which are not extremely detailed, such as a picture of a nature scene or of a car can be etched on the lighter black granite and will turn out beautifully.

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When you start to get into the colored granite, such as the Blue Pearl and the Carnation Pink, whether or not a design can be etched varies. It not only depends upon the type of image, but also upon the color of the granite. 

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A monument which is of a darker color, such as a Forest Green, can often still be used to etch some of the lesser detailed images. Something along the lines of a landscape can be etched on these darker colors. However, etching a picture of a person is never recommended when it comes to granite which is any color other than the darker blacks.

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The lighter the color of the granite becomes the less likely a laser etched image will work. Once you get to the light grays, pinks and white, we will always recommend that the design be sandblasted only. This even applies to lettering, which can typically still be etched on the lighter reds, blues and greens, as a laser etched lettering on the lightest colors is not going to be visible at all from a distance.

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If you would like a monument in a color which cannot be laser etched, but you would still like to include a picture in the design, there is a way for you to get the best of both worlds! We can include either a laser etched Marble Portrait, or a colored Porcelain Portrait in the design. A laser etched Marble Portrait will be done in black and white and the Porcelain Portrait can be done in either color or black and white. There are a variety of shapes and sizes available in both the Marble and the Porcelain Portraits. We have designed monuments where a client has included a large Marble Portrait which covered the entire back of a white granite monument in order to add a photo collage, while still being able to choose the white granite she loved so much!

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To learn more about our Laser Etched Marble Portraits, click here: http://www.mikeslaseretching.com/laser_etched_marble.html

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To learn more about our Porcelain Portraits, click here: http://www.mikeslaseretching.com/ceramic_portraits.html